Support
Find quick answers below or contact us using the form.
Frequently asked questions
How do I start using KaufTax?
Create an account on KaufTax.com, connect your Kaufland API credentials, and the system will start syncing and generating invoices automatically every 15 minutes.
Is there a free trial?
Yes. You can try KaufTax free for 14 days with full access to all features.
Can I cancel anytime? How do cancellations work?
Yes. You can cancel anytime from your dashboard (one click). Per the Terms, cancellation takes effect at the end of your current billing period (fees are generally non‑refundable for the period in progress).
How is my data handled?
We only use your data to create and manage your invoices. Your data is not sold or shared for marketing purposes. KaufTax is hosted on Google Cloud Platform, uses encryption to help protect your information, and processes payments securely through our payment provider. We don't store your payment details. Questions? Contact us at support@kauftax.com.